Check-in / Check-out
Check-in Procedure
Full Residents (23 August)
| Step | Detail |
|---|---|
| 1. Arrival window | 09:00-20:00 Aug 23 |
| 2. Welcome desk | Set up in lounge - staffed by team member |
| 3. Verify identity | Cross-reference with participant database |
| 4. Confirm payment | Must be fully paid before check in |
| 5. Welcome packet | Physical folder with schedule, map, Wi-Fi info, kitchen rules, emergency contacts |
| 6. Orientation briefing | Short tour of facilities |
| 7. Sign house rules | Participant signs acknowledgment of code of conduct |
| 8. Point of contact | Collect participant's phone number / Telegram handle |
| 9. First meeting | 5 minutes with team and whole group on eve of Aug 23 |
Weekly Visitors
- Same process, but at the start of their booked week
- Lighter orientation (can be 1-on-1)
- Assign a "buddy" from full residents if possible
Check-out Procedure
Full Residents (20 September)
| Step | Detail |
|---|---|
| 1. Checkout window | Define window (e.g., by 12:00 on 20 Sep) |
| 2. Key return | Collect all keys/access cards |
| 3. Feedback form | Hand out or email link to post-event survey |
| 4. Settle outstanding | Any unpaid balances |
| 5. Farewell | Closing ceremony in the morning/ noon of 20 Sep |
Weekly Visitors
- Checkout by morning of the last day of their booked week
Supplies Checklist for Check-in Desk
- Printed participant list with room assignments
- Room keys for Herrnhof
- Welcome packets (pre-assembled)
- Printed schedules
- Valley map + Hub floor plan
- Wi-Fi credentials card
- Emergency contact card
- House rules + code of conduct (to sign)
- Feedback form links (QR code)
- Pen and paper for notes
- Phone charger